Buyers FAQ

What rights do I have as the purchaser of tools from TheCoachMarket.com?

Creators of the tools can set their own rules and usage rights. Read carefully what you're allowed to do with the tool after you buy it.

Who should I contact if I have questions about a tool?

You may contact a seller by emailing him or her directly from the tool description page.

May I see the tool before I purchase it?

Some sellers provide a screenshot or a sample of their tool. Others do not. In either case, you may request a refund, should you be unhappy with your purchase (see details below).

Do you offer a 100% satisfaction guarantee?

Yes, unless otherwise indicated. If after reviewing the tool you purchased, you are not satisfied with it, or it does not meet your expectations, you may request a refund within 15 days of your purchase.

Additionally, each seller may offer their own guarantee extended beyond the 15 days. Read the tool description page to find out what type of guarantee is offered by the seller.

 

Sellers FAQ

What kind of tools can I submit to TheCoachMarket.com?

You can submit

• Assessments • Diagrams • Templates
• Action plans • Exercises • Tool kits
• Charts • Quizzes • Worksheets
• Checklists • Self-assessments • Workbooks
• Coaching Modules    

You may also submit ready-to-deliver coaching programs (curricula) that you would like to license to other coaches. Submitters of such programs will receive an increased royalty of 75% instead of the standard 50%.

E-books will only be accepted if they're written for coaches or to be used as supplemental material with coaching clients. Audio products are not permitted. We do not automatically guarantee the acceptance of your tool - it is subject to our discretion.

How are the purchases tracked?

TheCoachMarket.com uses a state-of-the-art shopping cart system, powered by 1shoppingcart.com. Each seller will have a unique ID assigned to them, for internal purposes only. At the end of every month, a sales summary report will be run for each seller. This report will contain the number of tools sold and the amount of money generated by each seller. This way we will know the exact amount to write your check for, and we'll mail you a royalty check.

How can I trust that the royalty amount I receive is accurate?

TheCoachMarket.com is owned and operated by Christiane St-Amour Rivard.  Christians’ vision for this unique resource is to give coaches an opportunity to earn passive revenue, building on the simple premise that your success and visibility is the ultimate goal.  If you are at all concerned about the integrity or ethics behind TheCoachMarket.com please do not hesitate to connect with Christiane directly at Christiane@thecoachmarket.com

How often will I be paid?

You will receive a royalty check once a month. If the amount is less than $20, it will be carried over to the next month's payment.

How is TheCoachMarket.com promoted?

TheCoachMarket.com will be promoted through various resources and high traffic web-sites including, association affiliations, affiliate programs, public speaking, articles, email announcements, newsletters, guest speaker invitations, teleclass presentations, multi-language sites around the world and word-of-mouth referrals.

Can I add a new category to your catalog?

Absolutely! If you don't see a category that fits your needs, suggest a new one and we'll consider creating it.

Am I limited in the size of the file I submit?

Normally, a tool should be no more than 10-15 pages or up to 100KB in size. If your tool is larger than that, you can create a one-page PDF, Word or HTML file, directing customers to the actual download link.

Is there a minimum or maximum price for tools?

No, the pricing issue is completely in your hands. We will make a recommendation, though, to help you sell it better and to make sure it's appropriate for your tool. The best way to price your tool is to look at: a) the amount of time it took you to develop it, and b) the end result a coach or their client may expect to get by using it.

Roughly speaking, if it took you more than 3 hours to develop, then selling it for around $3.95 - $14.95 may be appropriate. On the other hand, if it took you days or weeks to develop it, then $25 - $50 or higher pricing should be considered.

Can I sell my tools on my own web site?

Yes, you can sell the tools you created on your web site or any other place you wish! Selling your tool on TheCoachMarket.com simply expands your reach and allows you to connect with potential clients that might not otherwise know about you.

How can I make my tools sell better?

To make your tool more attractive to other coaches, be sure to include all the benefits of using it (don't be shy!) in your submission. If that tool helps you with your own clients, tell us how. Think benefits and end results! What problems does your tool solve for the coach who buys it? What goals can it help coach's clients achieve? Why was the tool created? What process did you use to create it?

You may also submit several customer testimonials, a free sample, and a screenshot of how your tool looks (if applicable). You may also consider letting your prospects view the scoring key, if it's a self-scoring assessment. In other words, give as much information about your tool as possible, without actually showing it to them.

How long will be my tools listed?

Your tool along with your brief bio, photo and a link to your web site will be permanently placed on our web site, for the lifetime of TheCoachMarket.com!

What are purchasers of my tools allowed to do with them?

As a seller, you can choose the level of rights you want to grant to your customers from the following three levels:

    • Single user rights: May use this tool for their own business only, and are not allowed to reproduce it. Purchasers of your tools are encouraged to refer their clients or colleagues to this web site for purchasing a copy of their own.

    • All rights reserved: May use with clients and prospects individually and reproduce for that purpose only. May not publish or re-sell in any form and must retain all copyright information.

    • Limited rights to reproduce: May reproduce, publish, and/or re-sell as part of a coaching/training package or as a promotional giveaway if all copyright information is retained. May not re-sell as a stand-alone tool.

    • Full rights granted: May modify, reproduce, publish, give away, and/or re-sell without any credit to author.

How can I protect my tool from being "stolen?"

Just as with any information product, there is a risk of a tool being "stolen." That is, on a very rare occasion, a customer may decide to remove your name/copyright information from the tool and present it as their own, despite your tool being copyrighted. This may happen to any creator of intellectual property, including e-book authors, software developers, writers, and web site designers.

The good news is that the greatest majority of the people that buy your product, and are satisfied with its quality, will keep their integrity (and your copyright information) intact.

You can use PDF format to password-protect your tool and secure it further. In fact, if you submit it to us in Word or Excel, we'll create the PDF file free of charge!

In addition, 99% of the those who use these tools are other coaches - people of high ethical standards and integrity, so the chances of your tools being misused are very slim.

How do I change information about the tool I submitted?

Please, be sure you submit your tool in its most finalized form. Changes will cost $25. To request a change, contact us by clicking here.

Where does the rest 50% of my sales go?

We pay for web hosting, merchant account, shopping cart, web design, and marketing of TheCoachMarket.com, and the 50% helps us cover these fees.

Can I link to TheCoachMarket.com from my own web site?

Yes, absolutely, and thank you! You may use one of these graphics to place on your web site and link to us:

How can I sell coaching tools from my own web site?

Since we do not require exclusive rights, you can sell your tools on your own web site. However, if you don't have a merchant cart or a shopping cart to sell your tools, simply link to your page on TheCoachMarket.com from your web site. Your visitors will be able to purchase your tool from our online catalog.

Have other questions? Comments? Ideas?
Contact TheCoachMarket.com Staff

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